Dear Customer,
We would like to inform you about the operating period of our technical support during the 2024 Christmas holidays.
Below, you will find all the necessary information to plan your support needs effectively.
➡️
COMPANY-WIDE CLOSURE
The closure period will be from December 20, 2024, to January 6, 2024.
During this time, no support activities will be provided as Cielle will be inactive.
➡️
SPARE PARTS ACCEPTANCE WAREHOUSE CLOSURE
The closure period will be from December 23, 2024, to January 6, 2024, and it will not be possible to receive products for repair.
Please plan your shipments accordingly to ensure they arrive by December 20, 2024, at the latest. We will resume operations on January 7, 2024.
➡️
TECHNICAL SUPPORT CONSULTATION SERVICES
Remote technical support will still be available on the following days: December 23, 27, and 30, 2024, from 9:00 AM to 2:00 PM
➡️
USEFUL CONTACTS
Remote technical support:
▶️ WhatsApp: 348 8405 372
▶️ E-mail: service@ciellecnc.com
We are always at your service on the scheduled dates.
We wish you a Merry Christmas and a Happy New Year.
The Cielle Support Team